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Slip and Fall

Slip and Fall Claims

Slip and fall claims are the most common category of public liability claim in Ireland. If a business, shop, office, or public space failed to keep its floors safe, and you were injured as a result, you may have a claim.

What is a Slip and Fall Claim?

Slip and fall claims cover injuries caused by wet floors, uneven or defective surfaces, unmarked changes in floor level, polished surfaces in foyers and entrances, and unaddressed seasonal hazards like leaves and ice. The claim is made under the Occupiers’ Liability Act 1995 against whoever occupied or controlled the premises.

Am I Entitled to Claim?

You can claim if the occupier failed to take reasonable care. Typical failures include not cleaning and inspecting regularly, not warning of wet floors, not gritting entrances in winter, not addressing known defects, and using inappropriate cleaning products. Documented inspection logs and staff training records usually decide these cases.

Step-by-Step Process

1

Immediate Reporting

Report to the occupier. Complete their accident form. Ask for the name of the duty manager.

2

Preserve the Evidence

Photos of the hazard, the location, any warning signs, and the floor surface.

3

Medical Attention

Attend A&E or GP the same day. Hip, wrist, and head injuries are common in falls.

4

Witnesses and CCTV

Gather witness details. Send a written CCTV preservation request within days.

5

Contact Keans

Free consultation. We request inspection logs and cleaning contractor details.

6

Resolution

Most slip and fall cases settle through the IRB. Disputed liability cases go to court.

Evidence That Strengthens Your Claim

The stronger the evidence, the more straightforward the claim. Where possible, gather the following:

  • Photos of the hazard, surface, or defect that caused the accident
  • The incident report you filed with staff at the location
  • Names and contact details of any witnesses
  • CCTV footage request made in writing within days of the accident
  • Weather records if weather was a factor
  • Medical records from A&E, your GP, and follow-up specialists
  • Receipts for any out-of-pocket costs including damaged clothing

Compensation Ranges

Bruising
€1,500 – €5,000
Short recovery
Wrist/Ankle Fractures
€10,000 – €35,000
Common fall injury
Hip Fractures
€25,000 – €100,000
Particularly serious in older clients
Head Injuries
€10,000 – €200,000+
Concussion to serious brain injury

Based on the Judicial Council’s Personal Injury Guidelines 2021. Awards may also include special damages for lost earnings, medical costs, and future care needs. Exact value depends on your specific injury.

Frequently Asked Questions

Yes, typically. Irish occupiers have a duty to grit or otherwise treat entrances during predictable cold weather. Failure to do so founds a claim, particularly where ice was present and foreseeable. Met Eireann records help establish foreseeability.

For council-managed footpaths, the local authority. For footpaths through privately owned land or outside businesses, the owner or occupier. We identify the correct respondent based on the location.

Yes. Many slip-related injuries develop over 24 to 72 hours, especially soft tissue and back injuries. Attend your GP as soon as symptoms appear and report the earlier fall to the occupier if you had not done so already.

Possibly, on contributory negligence grounds, but only if the footwear was clearly inappropriate for the circumstances. Ordinary domestic shoes on an indoor floor rarely count against a claimant.

Two years from the date of the accident or the date you first became aware of the injury. Miss it and your claim is statute barred, so contact a solicitor early.

No. The initial consultation at Keans is free. For personal injury cases we discuss all fees in writing before work begins. In contentious business, Irish law prevents solicitors from calculating fees as a percentage of your award or settlement.

Ready to start your claim?

Free consultation. No upfront cost. Talk to a Keans solicitor today.

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